Orange slamed in court for over billing

Jones -v- Orange 25.01.06 Chester County Court Case No.5CH05633

For all your members who have posted complaints and problems with Orange's Mobile Office Card. We experienced all of their problems - card not working to its potential, no network coverage and massive overbilling! After 14 months of getting nowhere with Orange we took them to Court last week and gained Judgement against them for refund of costs, excessive bill payments and damages. We obtained some copies of our itemised internet useage - which they initially said they couldn't provide until we said then prove we've used it then- and found the bills were duplicating anything from 2 to 36 tines per page you viewed - hence the overinflated costs for megabyte useage. We at one stage had only used 18.3 megabytes and Orange billed us in excess of 144 megabytes - a massive £300 plus overbilling!

Our card was initially purchased Aug '04. No need to ask if we still have a contract with them!

The one question that Orange would never answer : Are there any other people experiencing the same problems as us with this Card?

Keep at them and quote the above Court case - they will have to refund you! We even got awarded damages for poor service and poor product! We are willing to provide statement and evidence for anyone who requires it. Though Orange should settle with you if you quote the above Court Case!

Regards and luck to all!